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FAQs

Frequently Asked Questions (FAQ)

24 Hours

Emergency Services

General Questions

How often should I have my chimney inspected and cleaned?

We recommend scheduling a professional chimney inspection and cleaning at least once a year, especially before the heating season. If you use your fireplace frequently, additional cleanings may be necessary to ensure safety and efficiency.

Do you provide free consultations or estimates?

Yes, we offer free consultations and detailed estimates for all our services. Our team will assess your specific needs and provide transparent pricing with no hidden fees.

Are your technicians certified?

Absolutely. All our technicians are fully certified, trained, and experienced in fireplace and chimney services. We follow all local codes and industry safety standards to ensure high-quality results.

Chimney Services

What are the signs that my chimney needs repairs?

Look out for visible cracks, crumbling mortar, water leaks, unusual odors, poor draft, and smoke backflow. These are common indicators that your chimney needs professional attention.

What happens if I don’t repair my damaged chimney?

Ignoring chimney damage can lead to serious safety hazards, including chimney fires, carbon monoxide leaks, structural damage to your home, and costly repairs in the future.

Do you offer chimney waterproofing services?

Yes, we provide advanced waterproofing solutions to protect your chimney from moisture damage, prolong its lifespan, and prevent expensive repairs caused by water intrusion.

Fireplace Services

What types of fireplaces do you install and repair?

Look out for visible cracks, crumbling mortar, water leaks, unusual odors, poor draft, and smoke backflow. These are common indicators that your chimney needs professional attention.

Is it safe to use my fireplace if the firebox or panels are cracked?

No, using a fireplace with damaged components can pose a serious fire hazard. Contact us immediately for inspection and repairs before further use.

Do you provide modern fireplace design upgrades?

Yes, we offer design consultations and installation services to transform your existing fireplace with modern materials, ceramic logs, ceramic fireballs, and energy-efficient systems.

Why Choose Dream Chimney Duct?

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LOCALLY OWNED & OPERATED

We’re proud to be part of your community, delivering personalized service tailored to local needs and conditions.

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QUALIFIED & EXPERIENCED TECHNICIANS

Our experts hold top industry certifications and bring years of hands-on experience to every job, ensuring the highest quality results.

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FULL INSURANCE COVERAGE

Rest easy knowing both your property and our team are fully protected. We prioritize safety and compliance on every project.

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THOROUGH ON-SITE EVALUATION

We conduct detailed inspections at your location to identify any problems and recommend effective, lasting solutions.

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WE LEAVE NO MESS BEHIND

Cleanliness is part of our service. After we finish, your space will be as tidy as before—if not better!

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FAIR & HONEST PRICING

We offer competitive rates with no compromise on service quality, helping you get the best value for your investment.

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SIMPLE & QUICK APPOINTMENTS

Booking with us is fast and hassle-free. Use our easy online form or call us directly to schedule service.

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FREE EXPERT CONSULTATIONS

Have questions? Speak with our experts for free! We’ll help you make the best decision for your home and budget.

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TAILORED SOLUTIONS

Every home is unique, and so are our solutions. We customize our services to meet your specific air quality and safety needs.

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TRANSPARENT ESTIMATES

No hidden costs or surprises—just clear, upfront pricing with detailed estimates before any work begins.

Testimonials

What People Are Saying About Us

The team has performed an outstanding job in diagnosing and fixing the mold infestation problem in my house. They have professionally and thoroughly replaced the plenum box and blower fan, and cleaned and desinfected mold deposits on the coil and throughout the AC unit and ducts. Great company, will recommend.

Leo Client

I want give a HUGE THANKS to Gary for coming out today!!! I just wanted a quote for Duct cleaning and learned I need wayyyy more than that. Gary came out and showed me some things and I can say he just saved our lives and our home!!! I can't wait to move forward with Gary and this company. If you think your Ducts need cleaning I Highly Recommend reaching out. Great thing about it is I saw the advertisement on FB yesterday and they came out next day. Again Thank You Mr. Gary

Julie M. Client

We had a great experience with Dream Chimney. Our technician, Gary, was very professional and knowledgeable. He worked on our plenum box, where we had a mold issue, and he took care of it thoroughly. Gary explained everything clearly, showed us the problem areas, and made sure the issue was completely resolved. The service was on time, the pricing was fair, and the quality of work was excellent. We highly recommend Dream Chimney for anyone dealing with air duct or mold-related issues.

Nigina M. Client